JG
Janice G

1 reviews | Active since Oct 2019

23 Feb 2023, 09:33

FED UP WITH VOX TELECOM AND THEIR SERVICE

i have now had it with this Vox Telecom service. not only do i have my fibre line with them but i also have my hosting service with them as well which hosts my emails and website. on a monthly basis i have countless issues with my emails, either it gets blacklisted for whatever reason. now after their damn issue where all my damn emails disappeared ironically i am now sitting with a issue whereas i am not receiving any damn emails since yesterday but everyone else within my company is receiving emails from clients. these ****ers cannot tell me why my ****en emails are the only problem and cannot tell me how ****en long it will take to resolve because that is how damn incompentant they are. i ask to speak to someone who can migrate my email service to 365 and the agent drops the damn call on me. and if i do not pay for my account they are ****en quick to send **** emails and suspend the damn account. but they take 2-3 days to resolve my technical issues that i have on a continuous basis.

0
Replies (1)
Vox Telecom
Vox Telecom's reply23 Feb 2023, 10:07
Official
Good day, Janice G

 Thank you for entrusting us with your service request.
 
 Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
 
 Kindly provide us with your Vox Account number in order for us to assist accordingly.
 
 Thank you in advance
Vox