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Estelle V

1 reviews | Active since Nov 2023

20 Nov 2023, 18:28

Fed up with Vox and their bad (actually NO!) service

Where do I begin? Wifi drops constantly. Customer care line? Nobody even answers the telephone. Emails? Nobody bothers to respond. Worst fibre/wifi ISP ever.

0
Replies (2)
Vox Telecom
Vox Telecom's reply20 Nov 2023, 19:40
Official
 
Good day Estelle
Thank you for your post. 
Kindly note that the details of your complaint has been sent to the Support team for assistance. 
We will contact you directly to assist with the complaint. 
Kind Regards, 
Vox 
Vox Telecom
Vox Telecom's reply22 Nov 2023, 10:19
Official
Good day,  Estelle
 
Thank you for your patience whilst this matter was being investigated.
 
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
 
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
 
Kind Regards, 
Vox