Fed-Up with unreliable line and connectivity

as I'm writing this review, I'm struggling with my internet connection. So I'm hoping I don't have to redo it. It has been 2 weeks now and Vox is chasing their own tail and cannot get my line right. Vox has let me down, and both me and my husband are looking at other more reliable and supportive SP's. We cannot work from home any longer without having interrupted down time EVERY DAY. Vox is unable to find the problem. Sorry, but if Vox can't help me to fix the problem in 2 weeks, they will never be able to help me. :( It's all just empty promises.