1 reviews | Active since Dec 2016
FED UP WITH THE WORST LEVEL OF SERVICE FROM THE TIME MY ACCOUNT WAS ACTIVATED BIGGING OF JANUARY 2021 TILL NOW AND IM STILL HAVING ISSUES.
Worst level of service have i received from VOX. They were very easy to approve to get the line active but as far as service that i have been receiving since the beginning of January 2021 up to date and my network issues have not been resolved, I have had 2 technicians to come and have a look at it at my place and still no Resolution.
My problem is when we moved into the Place that we are staying in the previous tenants did not want to cancel their line until it ended, So we used this line until the end of December 2021 with absolutely no issues. When the time came to activate my line in the beginning of January 2021 I have had endless issues with connection, I literally have move the rooter into the passage between 2 rooms as I am not getting signal 4-5 steps away from where the rooter is. My problem I have with this is that I took out the exact same package as the previous tenants and I have started getting issues the minute my line was activated.
I have purposely reversed my debit order and then instantly I started getting calls and movement where as it took me from the beginning of January just to get my line sorted.
All im asking that if you cannot fix your **** line at my place then come and remove your shot from my place.....I am still paying even though I'm getting this **** level of service. IM FED UP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Operations team to assist with the matter.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox Telecom
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Operations team to assist with the matter.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox Telecom
