BD
BOIKIE D
1 reviews | Active since Aug 2013
10 May 2021, 10:44
Faulty Router
I took out a fixed LTE MTN contract and a router with VOX last month. Unfortunately, the router that was delivered by VOX was faulty, as it could not read a sim card. I notified VOX of this and they assured me I would get a new router last week, but that did not happen. It's sad that they invoiced me for a router that I can't even use. Please rectify this.
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Vox Telecom's replyOfficial
10 May 2021, 11:44Good day, BOIKIE
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Operations Team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Operations Team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply10 May 2021, 11:44
Official
Good day, BOIKIE
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Operations Team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Operations Team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox