JG
James G
1 reviews | Active since May 2024
13 May 2024, 19:44
False marketing - Referral fee
False marketing - Referral fee
I used the exact channels, following the link for referral for a friend, all channels was followed but never come back to me, just keep on saying i didnt follow the right steps, where I did, the referral system is broken. Friend still has Vox but no referral fee as promised.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
13 May 2024, 20:23Good day James G
Thank you for your review.
Kindly note that the details of your query has been sent to the Customer service team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Customer service team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply13 May 2024, 20:23
Official
Good day James G
Thank you for your review.
Kindly note that the details of your query has been sent to the Customer service team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Customer service team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
14 May 2024, 10:17Good day, James G
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the accounts team did attempt to contact you,
Unfortunately we were unable to reach you on the nominated contact details on the account.
However, an email were sent.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the accounts team did attempt to contact you,
Unfortunately we were unable to reach you on the nominated contact details on the account.
However, an email were sent.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply14 May 2024, 10:17
Official
Good day, James G
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the accounts team did attempt to contact you,
Unfortunately we were unable to reach you on the nominated contact details on the account.
However, an email were sent.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the accounts team did attempt to contact you,
Unfortunately we were unable to reach you on the nominated contact details on the account.
However, an email were sent.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
JG
James G's updateReviewer Update
14 May 2024, 10:28See the email sent as they keep on saying it was by word of mouth.......
I see your response, and like I said...this was NOT BY WORD OF MOUTH. I send the refferal link to my friend, I took his device and followed my link and signed him up. Using the refferal link...
That is why I say your system is broken. And i will continue my complaint and raise the fact that even my friend which is now your client, can confirm this.
Thats why I say you system does not pick up this automatically and seems to be broken.
I see your response, and like I said...this was NOT BY WORD OF MOUTH. I send the refferal link to my friend, I took his device and followed my link and signed him up. Using the refferal link...
That is why I say your system is broken. And i will continue my complaint and raise the fact that even my friend which is now your client, can confirm this.
Thats why I say you system does not pick up this automatically and seems to be broken.
JG
James G's update14 May 2024, 10:28
Reviewer Update
See the email sent as they keep on saying it was by word of mouth.......
I see your response, and like I said...this was NOT BY WORD OF MOUTH. I send the refferal link to my friend, I took his device and followed my link and signed him up. Using the refferal link...
That is why I say your system is broken. And i will continue my complaint and raise the fact that even my friend which is now your client, can confirm this.
Thats why I say you system does not pick up this automatically and seems to be broken.
I see your response, and like I said...this was NOT BY WORD OF MOUTH. I send the refferal link to my friend, I took his device and followed my link and signed him up. Using the refferal link...
That is why I say your system is broken. And i will continue my complaint and raise the fact that even my friend which is now your client, can confirm this.
Thats why I say you system does not pick up this automatically and seems to be broken.