MA
Muhammad A

1 reviews | Active since Nov 2014

29 Sept 2015, 16:08

**** Promise Optic Fiber 5 MB broadband Internet

The Sales rep of Vox Telecom promise me i will get a lot faster internet speed than Telekom SA. I was use to pay +- R 700 for ADSL connection to Telekom. Now i am paying R 3500 to Vox Telecom and i am not even getting half of the speed. Vox Telecom promise my if i am not happy with speed i can cancel the contract anytime. But i have to sign the contract for installation purpose. I sign the contract and realize that i made a big mistake. <br> On Top of it now my internet is not working. I reported the fault and still battling to get it right. Many call centers and many people are keep on calling and sending me funny language email. According to that what i understand i must be a rocket scientist to solve my problems. <br>

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Replies (1)
Vox Telecom
Vox Telecom's reply29 Sept 2015, 16:14
Official
Hello Univission,

Thank you for bringing this to our attention.

We are currently investigating your request.
An agent will be in contact with you shortly.

Regards
Voxy
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