TS
Thabo S
1 reviews | Active since Mar 2024
27 May 2024, 20:53
Fail to provide customer service
Been with vox for 4 years now passed 3 months having connectivity problems every week lodging same problem there say problem sorted but it’s not I’ve wasted 3months paying for services I can’t use there don’t even send a technician as had been promised
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
27 May 2024, 21:38Good day, Thabo S
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply27 May 2024, 21:38
Official
Good day, Thabo S
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
30 May 2024, 11:13Good day, Thabo
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the equipment was replaced.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the equipment was replaced.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply30 May 2024, 11:13
Official
Good day, Thabo
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the equipment was replaced.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the equipment was replaced.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox