kL
kanetso L

1 reviews | Active since Jan 2013

05 Jan 2024, 08:08

Extremely slow, and did not even try to keep me updated on my fiber installation

Extremely slow, and did not even try to keep me updated on my fiber installation. They wanted me to follow up on the firbere line provider even though I have no co tract with the fiber provider as I have a contract with vix

0
Replies (2)
Vox Telecom
Vox Telecom's reply05 Jan 2024, 09:31
Official
Good day, kanetso 
 
 Thank you for your review. 
 
 Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution. 
 
 We will provide feedback to you soonest. 

Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply10 Jan 2024, 13:26
Official
Good day, Kanetso 
 
Thank you for your patience whilst this matter was being investigated. 

Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed. 

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards, 
Vox