TB
Terrence B
1 reviews | Active since Feb 2017
04 Aug 2025, 15:13
Extremely poor service
Extremely poor service. Requested to transfer a private account to a business account. We gave Vox more than enough time to act on our request. Our business line should have been activated from the 1st July 2025. On the 1st August our line was disconnected and till now the problem has not been resolved. Not even after calling in 22 times since Friday morning.
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
04 Aug 2025, 15:23Good day, Terrence B
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply04 Aug 2025, 15:23
Official
Good day, Terrence B
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
07 Aug 2025, 10:22Good day, Terrence B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Support team t has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Support team t has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply07 Aug 2025, 10:22
Official
Good day, Terrence B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Support team t has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Support team t has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox