Extremely poor service, and be aware of the Vox portal app, Vox Shopping option.

Please be aware of the Vox Portal app for the Vox shopping option. I tried to apply for the ups because of all the load shedding. When you apply for that particular Ups system you can choose a 12 month or 24 month option. But then there is a R 250.00 delivery fee for this item. To complete your order you are asked for your banking card details. I choose the 24 months contract and the option credit card and loaded my Visa card details. The Ups system was declined. But because Vox got my Visa cards details stored. It immediately stored the cards details for a debit order automatically. Which was not approved by me. The Vox portal app stored my bank card details and automatically put it on debit order. I had to put a stop to my bank card after Vox tried to transact 26 transactions from my account still transacting as I am writing this review. There service is extremely poor. The internet service is through Vumatel. There is more internet outages, than what you have internet. Then Vox don't care about there customers if you complain about these outages for compensation they simply say there's no compensation for these outages. Then they still expect full payment for such poor service delivery. I emailed the *** and *** about the transactions. To date I haven't even received a ticket number for these emails. If you considering to become a Vox client think twice. There is absolutely no customer service.