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chadi M
1 reviews | Active since Aug 2015
12 Aug 2023, 12:45
Extremely poor service
Poor service from this company is what they are known of, we don’t have service and I have lost 200 airtime trying to call them and they drop calls This is a utter nonsense we pay you to have connectivity
Helpful (0)
Replies (4)0
Replies (4)
Vox Telecom's replyOfficial
12 Aug 2023, 13:18Good day chadi
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply12 Aug 2023, 13:18
Official
Good day chadi
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
cM
chadi M's updateReviewer Update
12 Aug 2023, 13:35When will they call because I’m even trying not winning can u be on your game and assign someone to call I need to work
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chadi M's update12 Aug 2023, 13:35
Reviewer Update
When will they call because I’m even trying not winning can u be on your game and assign someone to call I need to work
cM
chadi M's updateReviewer Update
13 Aug 2023, 11:56Vox is not taking its customers seriously, I received a call from a rude guy yesterday who said my query will be escalated even now no contact and I’m still without Wi-Fi if I was owing you it would be a different story because you don’t hestitate to disconnect the services but I don’t owe you guys so please don’t act like you doing me a favour sort this **** out
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chadi M's update13 Aug 2023, 11:56
Reviewer Update
Vox is not taking its customers seriously, I received a call from a rude guy yesterday who said my query will be escalated even now no contact and I’m still without Wi-Fi if I was owing you it would be a different story because you don’t hestitate to disconnect the services but I don’t owe you guys so please don’t act like you doing me a favour sort this **** out
Vox Telecom's replyOfficial
14 Aug 2023, 07:50Good day, Chadi
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Mettofibre restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Mettofibre restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply14 Aug 2023, 07:50
Official
Good day, Chadi
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Mettofibre restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Mettofibre restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox