FD
Frans D
1 reviews | Active since May 2024
23 Jan 2026, 10:15
Extremely dissappointed
They are taking forever to sort out the swim swap and they not responding to my emails or calls. It's been almost a full week since i requested their assistance. My last 3 emails over the past few days were not responded to.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
23 Jan 2026, 11:08Good day Frans
Thank you for your post.
Kindly note that the details of your complaint has been sent to the sales team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the sales team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's reply23 Jan 2026, 11:08
Official
Good day Frans
Thank you for your post.
Kindly note that the details of your complaint has been sent to the sales team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the sales team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
30 Jan 2026, 09:03Good day Frans
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the SIM swop has been completes and new SIM delivered.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the SIM swop has been completes and new SIM delivered.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply30 Jan 2026, 09:03
Official
Good day Frans
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the SIM swop has been completes and new SIM delivered.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the SIM swop has been completes and new SIM delivered.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox