Extremely Dissapointed!! DON'T JUST MOVE!!!

I am so ****ed off. I was told with my move from Afrihost that I wouldn't really have much downtime with the migration to you all.

The individual that was so responsive when I needed to move happy, because of my unhappiness with Afrihost. But, now, I can't get as much out of them.

He told me that I'd not experience that much downtime with the migration, because we are reliant on this connection fro working purposes.

They are telling me that they'll dispatch a Vox Engineer within 24 hours. That doesn't quite match up to what this person told me when he persuaded me.

Is Vox going to pay myself and my housemate for a day's loss of income?

I'm starting to regret moving over. If I don't hear back, then I'll happily move back to Afrihost.

I work for a UK based company, and you really are far from the type of service the customers should really be getting.

With any change/migration, you're suppose to indicate when exactly the engineer is meant to go to the customer's site (location). The customer would then need to accept the risk/downtime. Then, if what was sold/proposed does not match up, then you're bound to **** your customers off. So, telling a customer than an engineer will be dispatched within 24 hours is absolutely vague. This really does not help me, and I will make sure that many other people know about my experience.

Your customers downtime / interruption should be your biggest concern, and not spamming me with so many emails that are not helpful!!