Extremely Disappointed with Vox’s Service

As a new customer, my experience with Vox has been nothing short of frustrating and disappointing. After signing up, my internet has not worked at all, despite several attempts to resolve the issue. I’ve made multiple calls and sent numerous emails to their support team, and while I was promised that someone would reach out to me, no one has called back.

It’s incredibly disheartening to experience such poor service right from the start. I was expecting a reliable connection and efficient customer support, but all I’ve received is empty promises and an internet service that simply does not work. It feels like I’m being ignored, and I’m left with no resolution in sight.

Vox has failed to meet the most basic expectations, and I would advise anyone considering them as an ISP to think twice. I’m extremely disappointed and regret choosing this service provider. Maybe if I post here they will actually communicate effectively we waste so much money making calls and listening to that instrument play when an agent answers and drops and that service number doesn’t even work at times have to dial several times !