Extremely bad customer service

Item: Vox Telecom
Rating: 1
Author: Shaun L

Extremely dissatisfied with the support. i have literally sent 10+ emails to the email address provided on your website "***" for assistance on a query and 10 days later not even a response or any effort from your side to make contact with me. Ridiculous!

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

07 Feb 2023, 16:05

Good day, Shaun L

Thank you for your review.

Please note that the details of your complaint has been sent to the cancellation team to assist

We will provide feedback to you soonest.

Kind Regards,
Vox

Vox Telecom's reply07 Feb 2023, 16:05

Official

Vox Telecom's replyOfficial

08 Feb 2023, 08:09

Good day, Shaun L

Thank you for your patience whilst this matter was being investigated.
Kindly note that we received confirmation that the cancellation team has sent you correspondence, pertaining to your query and the outcome thereof.

Regards
Vox

Vox Telecom's reply08 Feb 2023, 08:09

Official