JB
Jacqui B
1 reviews | Active since May 2018
08 Nov 2024, 14:25
EXTREMELY BAD BAD SERVICE FROM VOX AND VUMATEL
THIS IS NOT FUNNY ANYMORE !!!!!!! I HAVE BEEN DOWN SINCE WEDNESDAY (NO WIFI, AFTER VUMATEL WENT DOWN) .. ALL I GET TOLD IS WE ARE SEEING TO IT... IT HAS BEEN ESCOLATED i CALL BULL**** ! I AM ASSUMING I WONT GET THOSE DAYS FREE.. BECAUSE THEY MESSED UP. NO THEY WILL JUST TAKE MY MONEY .. SMILE AND WAVE.
WHY MUST WE BATTLE LIKE THIS FOR A SERVICE WE ARE PAYING FOR AND IT IS NOT CHEAP ! I AM TIRED OR BEING QUITE WHILE THE BIG BOYS JUST DO WHAT THEY WANT AND WE MUST ROLL OVER AND SHUT UP. BAD BAD BAD SERVICE... IF YOU LOOKING FOR A PROVIDER STAY AWAY FROM VOX OR VUMATEL.... I AM HOPING THEY SEE THIS AND ACTUALLY DO SOMETHING ABOUT IT. I WILL REPORT BACK MONDAY ..
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
08 Nov 2024, 15:26Good day, Jacqui B
Thank you for your review.
Please note that the details of your complaint has been sent to the support eam to investigate the matter and assist
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the support eam to investigate the matter and assist
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply08 Nov 2024, 15:26
Official
Good day, Jacqui B
Thank you for your review.
Please note that the details of your complaint has been sent to the support eam to investigate the matter and assist
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the support eam to investigate the matter and assist
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
12 Nov 2024, 12:55 Good day, Jacqui B
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply12 Nov 2024, 12:55
Official
Good day, Jacqui B
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox