LR
Lydia R
1 reviews | Active since Feb 2023
28 Feb 2023, 09:14
Exploitation from Vox
Unprofessional and exploitation of this company. We get no service and now they want to hand us over to their attorneys for no services........ we asked how many times to install our wifi to our new premises but no action was taken since 17 January. We receive a statement of R5000 and they demand we should pay...... for what? They keep on saying its not a use as you pay....... but we informed these people that we moved. We send out emails and whatsapps we even phoned them still no action was taken from there side. The services is horrible and *************...
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Replies (1)Vox Telecom's replyOfficial
28 Feb 2023, 10:00Good day, Lydia R
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
Best regards,
Vox Telecom's reply28 Feb 2023, 10:00
Official
Good day, Lydia R
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
Best regards,
