DW
Dewald W
1 reviews | Active since Sept 2022
08 Feb 2023, 09:48
Expected more from VOX
I was told to receive an email within 2 business days, still have not received any email from VOX and urgently need my internet back online ,I only moved to a different Apartment inside my Complex ,the line is fibre ready and I have provided them with my ONT number and my new address, got me to accept the new contract ,but since then their has been no feedback and I am losing hours in my Work as I work from home. Please can someone help me
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
08 Feb 2023, 10:49Good day,Dewald W
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply08 Feb 2023, 10:49
Official
Good day,Dewald W
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
09 Feb 2023, 10:27Good day Dewald W
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the router will be shipped for self installation.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the router will be shipped for self installation.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,
Vox Telecom's reply09 Feb 2023, 10:27
Official
Good day Dewald W
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the router will be shipped for self installation.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the router will be shipped for self installation.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,