MA
Marlene A
1 reviews | Active since Jan 2016
22 Apr 2020, 07:14
ESSENTIAL WORKER - VOX IMPOMPETENCE
Good morning, This is day 5 without WIFI, I am essential worker. The new excuse is that they have the wrong address? But they have all my details on the system? And my cell number? Thank you Zander for trying to assist me yesterday. Now I have another ISP 161076. They promised first thing this morning.
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Replies (2)MA
Marlene A's updateReviewer Update
22 Apr 2020, 14:53DAY 5
I STILL DO NOT HAVE WI-FI
ISP: ***
DR, ARNDT
I STILL DO NOT HAVE WI-FI
ISP: ***
DR, ARNDT
MA
Marlene A's update22 Apr 2020, 14:53
Reviewer Update
DAY 5
I STILL DO NOT HAVE WI-FI
ISP: ***
DR, ARNDT
I STILL DO NOT HAVE WI-FI
ISP: ***
DR, ARNDT
MA
Marlene A's updateReviewer Update
23 Apr 2020, 06:41DAY 6 (Problem reported and received first ISP number on 18/4/2020)
1. Yesterday morning I received a phone call assuring me that the Vumatel technicians will address my WiFi problem.
2. Shortly afterwards I was informed that the Technicians will attend to my problem, before 12:00. This did not materialise.
3. I was then informed that they will assist me prior to 15:00. That did not materialise.
4. At 17:00 I was informed that they will attend to the problem this morning (Wednesday) at 8:30.
1. Yesterday morning I received a phone call assuring me that the Vumatel technicians will address my WiFi problem.
2. Shortly afterwards I was informed that the Technicians will attend to my problem, before 12:00. This did not materialise.
3. I was then informed that they will assist me prior to 15:00. That did not materialise.
4. At 17:00 I was informed that they will attend to the problem this morning (Wednesday) at 8:30.
MA
Marlene A's update23 Apr 2020, 06:41
Reviewer Update
DAY 6 (Problem reported and received first ISP number on 18/4/2020)
1. Yesterday morning I received a phone call assuring me that the Vumatel technicians will address my WiFi problem.
2. Shortly afterwards I was informed that the Technicians will attend to my problem, before 12:00. This did not materialise.
3. I was then informed that they will assist me prior to 15:00. That did not materialise.
4. At 17:00 I was informed that they will attend to the problem this morning (Wednesday) at 8:30.
1. Yesterday morning I received a phone call assuring me that the Vumatel technicians will address my WiFi problem.
2. Shortly afterwards I was informed that the Technicians will attend to my problem, before 12:00. This did not materialise.
3. I was then informed that they will assist me prior to 15:00. That did not materialise.
4. At 17:00 I was informed that they will attend to the problem this morning (Wednesday) at 8:30.