BD
Bilo D
1 reviews | Active since Jan 2019
15 Oct 2021, 16:58
Endless problems with vox
Highly disappointed by this service, 1 month down the line of endless problems with vox and no one assumes responsibility. From taking a month to upgrade my line while all the while charging me for speeds I have not reviewed to now cutting my line and saying no one knows what's wrong. Everytime I call vox technicians reply with "it's been escalated they will call you soon". Vox has no customer service at all
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Vox Telecom's replyOfficial
15 Oct 2021, 17:19 Good day, Bilo D
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply15 Oct 2021, 17:19
Official
Good day, Bilo D
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Best regards,