Employees Don't know their own T's and C's
There business account managers have no clue what they are doing. Advising incorrectly resulting in us being charged penalties; even though we gave notice according to their advise.
Their top management is also not willing to admit their guilt and faults.
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Vox Telecom's replyOfficial
24 Nov 2021, 13:51Good day Angel Z, Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. Please take note that we will not reply on HelloPeter. Kind Regards, Vox
Vox Telecom's reply24 Nov 2021, 13:51
Official
Good day Angel Z, Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. Please take note that we will not reply on HelloPeter. Kind Regards, Vox