Educate your staff

Dealing with vox lately has become so unpleasant, almost never answer their phones, and when they do it sounds like they don't want to talk to you, or like the last person i spoke to, she is doing me a favor so i need to calm down. all i wanted was a simple line installed at my moms house so that se can be connected, at this point il rather deal with Telkom because vox is just a headache