DL
DawonZA L
1 reviews | Active since Mar 2022
17 Sept 2024, 18:14
EDENVALE FIBRE CONNECT ISSUES - DROPS, HANGS, WORKS, DROPS, HANGS
Ongoing, erratic fibre break-out in the Edenvale area... packet loss, no response... Tried calling VOX now, and I was no 10 in the queue. When will this ongoing pain end?
Bring back Telkom!
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
17 Sept 2024, 18:36Good day DawonZA L
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply17 Sept 2024, 18:36
Official
Good day DawonZA L
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
25 Sept 2024, 14:41Good day, DawonZA L
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Metrofibre restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards, Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Metrofibre restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards, Vox
Vox Telecom's reply25 Sept 2024, 14:41
Official
Good day, DawonZA L
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Metrofibre restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards, Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Metrofibre restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards, Vox