1 reviews | Active since Feb 2024
****ED UP SERVICE
One of the worst and pathetic services I ever used, regret ever signing up with them. Services is so poor and they take their own time to respond to a simple email. I had to sit without internet connectivity for over a month and yet be expected to pay my premium, which services am I paying for by the way? They are so unreliable and inconveniencing and the consultants are unprofessional. I have cancelled their services that are non existent and I am being told that I have to pay R2200 for the cancellation and yet the fault is on their side which unreliability of their services. I wouldn’t advise anyone to make use of their services, rather stick to the known service providers because they not *********** customers instead they value them. Vox is a NO NO!!!!!!!!!!
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
The necessary amendments have been made on your Vox Account.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
The necessary amendments have been made on your Vox Account.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
