KM
Karabo M

1 reviews | Active since Jan 2022

25 Jan 2023, 09:05

****ed off

I really don't know, I paid them and still even today nothing has happened. I canceled a good service provider for an ISP that's not even working, been waiting for a router since last year, so I don't know if I should just cancel them and focus on what was working for me for the past 5 years

0
Replies (2)
Vox Telecom
Vox Telecom's reply25 Jan 2023, 09:31
Official
Good day, Karabo M
 
 Thank you for your review. 
 
 Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply27 Jan 2023, 07:38
Official
Good day, Karabo M

 Thank you for your patience whilst this matter was being investigated.
 
 Kindly note that we have received confirmation that the connectivity issues were resolved after the  onsite support team assisted with the router install.
 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards, 
Vox