NR
NATALIE R
1 reviews | Active since Jan 2018
03 May 2021, 13:25
****ed off
I am very disappointed and extremely upset at the service I got . I have been messed around for two weeks with a sales person that doesn't even know what is going on . First she says I need to certify documents then I do then they will phone to arrange to set up the not then certify documents again then its approved then it's not then documents again then its approved then not . What the hell I already paid when it was approved the first time what is going on . And the WhatsApp she send me it is just a I dont give a **** . She never let's me know anything till I WhatsApp her then all she can say after this is I dont have answer *** you are working for that company
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Replies (2)
Vox Telecom's replyOfficial
04 May 2021, 16:21Good day, Natalie R
Thank you for your post.
Kindly note that we have escalated the details of your complaint to the Business Development team for urgent assistance.
We will investigate your complaint and provide feedback to you soonest.
Kind Regards,
Vox Telecom
Thank you for your post.
Kindly note that we have escalated the details of your complaint to the Business Development team for urgent assistance.
We will investigate your complaint and provide feedback to you soonest.
Kind Regards,
Vox Telecom
Vox Telecom's reply04 May 2021, 16:21
Official
Good day, Natalie R
Thank you for your post.
Kindly note that we have escalated the details of your complaint to the Business Development team for urgent assistance.
We will investigate your complaint and provide feedback to you soonest.
Kind Regards,
Vox Telecom
Thank you for your post.
Kindly note that we have escalated the details of your complaint to the Business Development team for urgent assistance.
We will investigate your complaint and provide feedback to you soonest.
Kind Regards,
Vox Telecom
Vox Telecom's replyOfficial
12 May 2021, 13:03Good day, Natalie R
Kindly note that we have received confirmation that the required documentation has been received and the order has been placed.
The Account Manager will facilitate the ordering process and keep you updated on the progress.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Kindly note that we have received confirmation that the required documentation has been received and the order has been placed.
The Account Manager will facilitate the ordering process and keep you updated on the progress.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply12 May 2021, 13:03
Official
Good day, Natalie R
Kindly note that we have received confirmation that the required documentation has been received and the order has been placed.
The Account Manager will facilitate the ordering process and keep you updated on the progress.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Kindly note that we have received confirmation that the required documentation has been received and the order has been placed.
The Account Manager will facilitate the ordering process and keep you updated on the progress.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox