Down AGAIN for +5 working days - Regret doing business with VOX

I complained about about Vox Business Fibre on the 17th of February 2024. My business has lost connectivity once again. We have been down from 19th of March 2024 (+5 working Days) with no resolution from Vox Support. This is after meetings with Mr Terrence Bharosa (Regional Sales Manager), who assured me that our previous downtime of 7 working days was a once off. Ms Myryke Scherman (Team Leader: Service Provider Escalations) and her Technicians continuously ignore phone calls, provide false statements and distort the truth about, what the actual problem is; and are totally dishonest about resolving the issue. They never return calls as promised. Mr Deyuran Naidoo (Project Manager: SME at Vox) is evasive and never commits to any deadline. I regret ever doing business with Vox Business Fibre.