1 reviews | Active since May 2015
Double Debit *******
Putrid "service". Making dumb claims that my account isn't paid and that the debit order was rejected and I'm supposed to fix it or have my "service" cancelled.
What these *****s fail to understand is that a debit order has a specific date it's supposed to go off on. So when you cheat and try to debit me twice in the same month, it won't work.
Then I get a generic copy/paste SMS saying there was a "technical issue" but won't admit it was their fault entirely and has nothing to do with me.
Not only are these *********** buffoons blaming their customers for their dim-witted attempts at using an automated billing system, but they don't give two hoots when you actually log a ticket with them to have them rectify the issue.
"How does replying to an email work?", is what they're all asking each other as they sit with their thumbs up their ass.
Will be cancelling my service for sure. Good riddance
Thank you for your post.
Kindly note that the above has been noted and escalated to the Debtors department for investigation and resolution.
Feedback will be provided to you soon.
Kind regards,
Vox
Thank you for your post.
Kindly note that the above has been noted and escalated to the Debtors department for investigation and resolution.
Feedback will be provided to you soon.
Kind regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the debtors has sent correspondence to you pertaining to your complaint.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the debtors has sent correspondence to you pertaining to your complaint.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
