DONT USE VOX AS AN ISP

I wish I could give them 0 stars for their poor customer service and terrible fibre. I have been paying for a 100mbps up and down line but I have never gotten more than 25mbps download speed.( this is tested using a LAN cable to ensure an accurate reading ) When I phone customer support I have to wait at least 10mins(if I am lucky) before they decide to answer the phone I have finally decided that I will switch to another ISP as I am fed up paying for a service that I have not been receiving.

BUT!!! the cherry on the cake is since I have emailed them my final months notice my Wi-Fi download speed has been lower than 15mbps, this means I am incapable of working as the speed is just terrible and when i called the support line I waited 35mins and decided to hang up. I have also taken screenshots of my Wi-Fi speed as proof. I WILL NEVER RECOMMEND VOX TO ANYONE!!!! and for anyone that still uses them do yourself a favour and change to a new ISP.