Dont use vox

Been with them for 4 years, when called to try port to my new address happy to continue being a customer who paid every month without an issue, that changes soon after I was told that must pay an additional month, as well as the hardware installed will be removed etc. I am really appaled by their arrogance and how little customer satisfaction means to them. I will never use vox again, I will deter anyone I know from using vox. I will bad mouth Vox any opportunity I get to whoever will listen. There are many other better service providers out there