SV
Shane V
1 reviews | Active since Mar 2025
02 Apr 2025, 14:20
Don't use vox
Don't ever contact vox as a service provider, a person shall struggle with them. After 6 days of using their service you will get a bill of over R1000.
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
02 Apr 2025, 14:33Good day ,Shane
Please note that the details of your complaint has been sent to the Account Manager for assistance.
Pro-rated credit was requested for the billing prior to router installation; - Pending approval
Do note, Vox do bill advance.
Therefore, your billing will be for a pro-rated period, together with the full coming month in advance.
Regards
Vox
Please note that the details of your complaint has been sent to the Account Manager for assistance.
Pro-rated credit was requested for the billing prior to router installation; - Pending approval
Do note, Vox do bill advance.
Therefore, your billing will be for a pro-rated period, together with the full coming month in advance.
Regards
Vox
Vox Telecom's reply02 Apr 2025, 14:33
Official
Good day ,Shane
Please note that the details of your complaint has been sent to the Account Manager for assistance.
Pro-rated credit was requested for the billing prior to router installation; - Pending approval
Do note, Vox do bill advance.
Therefore, your billing will be for a pro-rated period, together with the full coming month in advance.
Regards
Vox
Please note that the details of your complaint has been sent to the Account Manager for assistance.
Pro-rated credit was requested for the billing prior to router installation; - Pending approval
Do note, Vox do bill advance.
Therefore, your billing will be for a pro-rated period, together with the full coming month in advance.
Regards
Vox
Vox Telecom's replyOfficial
03 Apr 2025, 09:31Good day ,Shane
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
The cancellation has been retracted.
Regards
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
The cancellation has been retracted.
Regards
Vox
Vox Telecom's reply03 Apr 2025, 09:31
Official
Good day ,Shane
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
The cancellation has been retracted.
Regards
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
The cancellation has been retracted.
Regards
Vox