1 reviews | Active since Jul 2017

07 Feb 2023, 15:05

Don't use these guys

It's becoming more and more clear how vox does not care about their clients they say the is issue is payment once they have the full amount they don't care weather or not you are connected if I can recommend I would tell everyone stay away from vox they don't deserve your business or your money they going to just be a problem also they will waste your airtime R1000 if not more

0
Replies (2)
Vox Telecom
Vox Telecom's reply07 Feb 2023, 15:58
Official
Good day ,  Iain Z 

Thank you for your review. 
 
 Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox  
Vox Telecom
Vox Telecom's reply13 Feb 2023, 14:35
Official
Good day,  Iain Z 

Thank you for your patience whilst this matter was being investigated. 

 Kindly note that we have received confirmation that the ONT swop completed by Openserve. Your line is active and router can be installed. 
 
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards, 
Vox