NJ
NICOLETT JOL?NE

1 reviews | Active since Jul 2021

08 Aug 2024, 17:13

Don't use!

Worst experience in customer care. Money deducted even after cancelation. To only find out your account is active, but they have collected your router!!!! Horrible company!

0
Replies (2)
Vox Telecom
Vox Telecom's reply08 Aug 2024, 17:19
Official
Good day  Nicolett J 

Thank you for your review. 

Kindly note that the details of your query has been sent to the Customer service team to investigate and assist. 

We will provide feedback to  you soonest. 

Kind Regards, 
Vox 

Vox Telecom
Vox Telecom's reply16 Aug 2024, 10:44
Official
Good day, Nicolett J 
 
 Thank you for your patience whilst this matter was being investigated. 
 
  Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.

 Should you require any further assistance, please do not hesitate to contact us. 
  
 Kind Regards, 
 Vox