JS
Jacky S

1 reviews | Active since Feb 2013

30 May 2022, 12:26

Dont Rent things from them

Dont rent an xbox through them God forbids anything happens to it you will be billed to fix it. Ouch if i knew this i would have gone with teljoy who at least replace or repair their stuff and you have an option to own. With vix you pay 34 months no option to own and should sonething go wrong you need to pay more.

0
Replies (3)
Vox Telecom
Vox Telecom's reply30 May 2022, 13:17
Official
 Good day,  Jacky S 

Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply10 Jun 2022, 13:48
Official
Good day,   Jacky S 

Thank you for your patience whilst this matter was being investigated. 

We can confirm that the Xbox remote was replaced at no additional cost. 

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards, 
Vox
JS
Jacky S's update10 Jun 2022, 16:25
Reviewer Update
I am very happy to confirm that the remote was exchanged and working perfectly. Thank you for assisting me to resolve this issue and doing it so quickly after the review and no one else wanted to help. 🙂