CJ
Craig J
1 reviews | Active since Mar 2015
26 Apr 2024, 17:52
Don't know what to say anymore.
So after being activated finally 5 months later after signing up November black Friday 2023. I received a bill of abt R4500 and 2 wifi boxes via the courier. I have no idea what circus these people are running but it's bad. Don't know if I must connect the other one and most importantly the bill, only been connected a few days.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
26 Apr 2024, 18:17Good day Craig,
Thank you for your review.
We have escalated the details of your complaint to the Debtors department, and an agent will make contact with you directly.
Kind regards,
Vox
Thank you for your review.
We have escalated the details of your complaint to the Debtors department, and an agent will make contact with you directly.
Kind regards,
Vox
Vox Telecom's reply26 Apr 2024, 18:17
Official
Good day Craig,
Thank you for your review.
We have escalated the details of your complaint to the Debtors department, and an agent will make contact with you directly.
Kind regards,
Vox
Thank you for your review.
We have escalated the details of your complaint to the Debtors department, and an agent will make contact with you directly.
Kind regards,
Vox
Vox Telecom's replyOfficial
03 May 2024, 10:08 Good day, Craig,
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply03 May 2024, 10:08
Official
Good day, Craig,
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox