Dont Go with VOX telecom wifi - Promise big mistake

Please do not take out VOX . Useless - The worste customer service experience. I struggled for 3 days to have someone assist me with regard to an issue on my Vox line. Everytime I get through to someone they eirther drop the line or transfer me. When i get through to the main line there is an old lady that keep transfering me but I end up back to her like what the hell. I have been on hold for 45 mins to get through to your usless company as I called this number *** As soon as they answer they put on hold then after a minute drop I just wasted an hour of my busy day with no assistance in 3 days. Who is dealing with the escalation part for is doing your Quality control cos they and the lazy call center agents should get fired. People spend loads of funds every month to atleast get a service utterly ussless. I dailed *** then got transfered. waste I tell you Please do not take out VOX