Dont go with vox ever. 6 days now, 4 calls and still no body cares

Ones again i have problems with them

My wifi cable broke on Thursday of last week and i phoned immediately. They then told me they will take it to the technical team and i will receive a email and sms and is a 72 hour turn around time.

I phoned friday again because i have not reviewed any sms or email from them and they just tell me no it is being looked at and 72 hours must be given.

Yesterday i phoned again still with no answer and just got told again will take it up with the technical team.

So what must i do to get vox to come out. You pay for a service and i know the cable broke but you guys dont give a S^££ about your customers what so ever.

This is my second review on hello peter for vox in 4 months because its really pathetic paying more than R800 a month for a service you have 8 days out of a month not.

And how you guys dont even care about your clients is really weak.

Guys please dont go with them go with vodacom or telekom because my parents are with vodacom and never has these time if issues because they care aout there clients and vox never cares just cares about the money coming in.