DP
Dewald P

1 reviews | Active since Aug 2021

06 Aug 2021, 13:24

Don't even think of Vox when trying to get internet

I only wanted to upgrade my line and make it a little faster, "was what I was hoping for", Instead. What I experience was 1 week of no Internet and still not fixed with empty promises of sending out technicians to try and fix the problem. putting all the blame on Vumatel (which is just as useless) and not doing anything about it. With a huge lack of communication. not even coming back to me after having called them about 10 times and still counting.

0
Replies (1)
Vox Telecom
Vox Telecom's reply06 Aug 2021, 13:54
Official
Good day Dewald P, 
 
Thank you for your enquiry.
 
Kindly note that we have escalated your enquiry.
 
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
 
Please take note that we will not reply on HelloPeter.
 
Kind Regards, 
Vox