DS
DJ S

1 reviews | Active since Jul 2018

26 Oct 2024, 09:28

Dont buy Vox connection

We have vox cable for 6 years now..despite many complaints our signal remains intermittent and slow. We pay for a 100/100 connection and get 6/0.7 speed which is so slow that one cannot even use banking services. Vox promises but 6 weeks later their man has still not arrived.

0
Replies (2)
Vox Telecom
Vox Telecom's reply26 Oct 2024, 10:37
Official
Good day Daniel SThank you for your post.Kindly note that the details of your complaint has been sent to technical team for assistance.We will contact you directly to assist with the complaint.Kind Regards, 
VOX
Vox Telecom
Vox Telecom's reply06 Nov 2024, 09:29
Official
 Good day ,Daniel S 
  
Thank you for your patience while this matter was being investigated. 
 
Kindly note that we have received confirmation from our onsite support team that the site survey is complete, they have recommended the installation of a TPLink M4 Dual pack .
The sales team issued a quotation accordingly. 

 Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox