Don't bother looking at Vox-Telecom, you will waste your money

We have had a Vox-Telecom/Metro Fibre internet connection for the past 6 months and we have not had a single month without internet issues. We have sent hundreds of emails and uncountable phone calls which do not resolve anything. Even when sending the list of reference numbers they gave us, they do not bother looking at them. Not only did they nearly break our roof and stick unnecessary and unused holes in the roof, but the so called "technicians" that attempted to fix our connection would always say that it is fixed after they restart our router but we would be kicked off of our internet again within a couple of days. For the past 6 months the longest time that we had a continuous internet connection was 1 week. which is PATHETIC. We had Vox organize technicians to come out and look at our internet issues and they did not do that correctly either. Only half of the required people showed up so they could not run any tests and could not fix anything, and they never bothered to reschedule or even attempt to come out again. My last phone call with Vox was when a manager phoned me to tell me that they are looking and monitoring our connection, which is all they've been telling me for the past 6 months, and the manager hung up on me after I was shouting at him and telling him to do his job. I have been kicked out of numerous online meetings and after paying Vox thousands of Rands, we barely had any internet that we could use. Do not waste your time and money like we did, Vox is pathetic, they do not know what they are doing, they are not customer friendly and they are not worth it. This message is also being sent to Vox so here is a list of reference numbers for you assholes: VOX***5 VOX***1 VOX***5 VOX***1 VOX***6 VOX***1 VOX***0