Don't care about their loyal customers
<p>I've been with vox for more than 7 years and I had my ups and downs but when your isp doesn't inform you that you can increase your speed for the same price or pay less for the new package that they introduce then it's time to say goodbye. I've been paying R720 a month (my telkom line is through vox) for a 4mbps line uncapped. I saw that they selling the same for almost half the price. No one could give me a straight answer as to why I wasn't notified. Long story short good bye *******.</p>
Good day Shaun.
Thank you for bringing this to our attention. Kindly note that we are currently investigating the matter and will be in contact with you soon.
Regards,
Vox Telecom
Good day Shaun.
Thank you for bringing this to our attention. Kindly note that we are currently investigating the matter and will be in contact with you soon.
Regards,
Vox Telecom
Good day Shaun
Our website gets updated with the latest products and new solutions timeously as these changes come into effect.
Unfortunately, we do not send out communication to specific customers about specific products and services as the Marketing Department focuses on advertising on the website for new packages and solutions.
We have received your request for cancellation on reference VOX*** and confirmation of the cancellation has been sent to you via email.
Regards,
Vox Telecom
Good day Shaun
Our website gets updated with the latest products and new solutions timeously as these changes come into effect.
Unfortunately, we do not send out communication to specific customers about specific products and services as the Marketing Department focuses on advertising on the website for new packages and solutions.
We have received your request for cancellation on reference VOX*** and confirmation of the cancellation has been sent to you via email.
Regards,
Vox Telecom