DK
Dirk K

1 reviews | Active since May 2013

02 Mar 2018, 07:15

Does your accounts department exist?

I inquired about an account query on the 25th of Feb and still have not received any response. I have come to the conclusion that they are either non existent or do not care about customer service at all. Ref VOX **********

0
Replies (4)
Vox Telecom
Vox Telecom's reply02 Mar 2018, 07:55
Official

Good day Dirk.

Thank you for bringing this to our attention.

Kindly note that we are investigating your complaint . Someone will be in contact with you soon.

Kind Regards

Vox Telecom.

Vox Telecom
Vox Telecom's reply05 Mar 2018, 09:00
Official

Good day Dirk.

As per feedback received from our Accounts Department, one of our agents have been in contact with you and confirmed that they have assisted with your query.

Should you require any further assistance, please do not hesitate to contact us.

Kind Regards,

Vox Telecom

DK
Dirk K's update05 Mar 2018, 13:22
Reviewer Update
Thats a lie no one has been in contact with me
DK
Dirk K's update05 Mar 2018, 13:24
Reviewer Update
My Apologies i see an email was sent