CM
Calvin M

1 reviews | Active since Aug 2019

06 Nov 2021, 18:25

Do something!

No happy at all. We phoned twice today because our fibre is still offline and we get an answer that they will come back to us shortly but we have to phone in again. The service we get now are ridiculous. We have work to do from home to make money to pay for this horrible fibre service! 2 days and 6 hours more or less each day without network and I still have to pay the full amount. What a shame but when you don't pay on time these businesses are quickly to cut us off. Pay more attention on your technical and after service than selling this product.

0
Replies (1)
Vox Telecom
Vox Telecom's reply06 Nov 2021, 19:58
Official
Good day  Calvin M  
 
Thank you for your enquiry.
  
 Kindly note that we have escalated your enquiry.
  
 We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
  
 Please take note that we will not reply on HelloPeter.
  
Kind Regards, 
Vox