KM
Khuthala M

1 reviews | Active since Oct 2022

04 Oct 2022, 16:18

VOX TELECOM!!

<div>Please do not use VOX TELCOM for your peace of mind! Poor customer service, poor account management, no response to phone calls or queries and low accountability!! 2 accounts opened under one name and billed twice, 6 months later issue still not resolved!</div>

0
Replies (2)
Vox Telecom
Vox Telecom's reply05 Oct 2022, 09:45
Official
Good day, Khuthala M

Thank you for your review. 
 
Kindly note that we have relayed the above information to our Accounts Department for a further investigation and assistance.

 We will contact you soonest. 
 
 Kind Regards, 
 Vox 


Vox Telecom
Vox Telecom's reply14 Oct 2022, 13:38
Official
 Good day, Khuthala M
 
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
 
 Should you require any further assistance, please do not hesitate to contact our Customer Service Department on *** or email ***
 
Kind Regards 
Vox