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Tashlin P

1 reviews | Active since Feb 2019

20 Feb 2023, 14:03

DO NOT USE VOX!!!!!

8 Days without internet connection, no assistance from VOX, numerous emails sent with no response at all!! Absolutely pathetic!,

0
Replies (3)
Vox Telecom
Vox Telecom's reply20 Feb 2023, 15:15
Official
Good day , Tashlin P 
  
 Thank you for your review.

 Kindly note that the details of your query has been sent to the Support team to investigate and assist.  
 REF has been logged  VOX***5 
 
 The Support team did escalate to the Network Provider, Vumatel  with REF  USP ref: ISP-*** 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox  
Vox Telecom
Vox Telecom's reply20 Feb 2023, 15:16
Official
 Good day , Tashlin P 
  
 Thank you for your review.

 Kindly note that the details of your query has been sent to the Support team to investigate and assist.  
 REF has been logged  VOX***5 
 
 The Support team did escalate to the Network Provider, Vumatel  with REF  USP ref: ISP-*** 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox  
Vox Telecom
Vox Telecom's reply14 Mar 2023, 13:02
Official
Good day, Tashlin P 
 
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the services and the cancellation request has been actioned accordingly.
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards, 
Vox