KK
Kyle K
1 reviews | Active since Jan 2020
03 Aug 2023, 19:17
DO NOT USE VOX!!!!
I really am disgusted in the service delivery from Vox! I have had no internet for 4 days and every time I try get hold of support I get no luck in assistance or resolving my issue. They quick to blame openserve for the issue, but they tested and assured me the problem lies with Vox! Truly am disgusted in the service delivery and I haven't even been running for a month and want to change service provider already... highly recommend not using VOX for anything. Their support is really terrible
Helpful (0)
Replies (2)0
Replies (2)Vox Telecom's replyOfficial
03 Aug 2023, 19:28Good day Kyle K
Thank you for your post.
Kindly note that the details of your complaint has been sent to Support team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to Support team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's reply03 Aug 2023, 19:28
Official
Good day Kyle K
Thank you for your post.
Kindly note that the details of your complaint has been sent to Support team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to Support team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
04 Aug 2023, 11:51Good day, Kyle K
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Openserve restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Openserve restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply04 Aug 2023, 11:51
Official
Good day, Kyle K
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Openserve restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Openserve restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
