TK
T.P. Kleynhans

1 reviews | Active since Oct 2017

10 Nov 2025, 12:45

Do not use or trust Vox Telecom

The cancellation process/termination of contract service is a nightmare. When I paid the final installment (notice month), the collection departement with the courier never collected the rental hardware (each time I notified when I moved to a new residential address) - fell on death ears, and ignored. One day, all of the sudden, Vericred Solutions phoned me, and told me to pay the outstanding amount (even though I cancelled the service back in 2024, sending proof of payments; and lastly: paying out of my own pocket for Courier Guy to send the rental hardware to Vox Telecom in Observatory).

0
Replies (2)
Vox Telecom
Vox Telecom's reply10 Nov 2025, 13:06
Official
 Good day,  T.P. Kleynhans 
 
 Thank you for your review.
 
 The details of your review has been sent to the relevant department, and they will make contact with you directly.
 
Kind regards, 
Vox
TK
T.P. Kleynhans's update10 Nov 2025, 14:38
Reviewer Update
Thank you Vox, issue is swiftly corrected with Vericred.