DO NOT USE FOX (***********)

From the very first day that I signed up for fibre with this atrocious company, I've had nonstop problems and issues. It has been an absolute nightmare dealing with VOX. The poor customer service is one of the main reasons I wish to cancel my service which I'm sure will become a lengthy legal process. The worst part of it all is that I'm only in my second month of service with VOX. I've been trying for weeks to get someone to assist me with the new price increase as it now becomes unaffordable for my financial situation. I've asked VOX to offer me a solution to the problem advising that the debit order will bounce if not addressed. I think it is ridiculous that vox pushed my price up this early into our agreement. It's only my second god damn month with this company!!!! They keep feeding me this bull**** about Netstream. My agreement was signed with VOX, not Netstream! If i was aware that this is what the true price of their service was going to be I would never have signed up with them. There are many cheaper service providers out there. Itumeleng along with many other I have spoken to at VOX have offered to investigate and call me back. Getting any feedback from VOX has been an absolute pain. It seems like no one actually knows what they are doing in that company. All they want is your money without giving you any form of good service.