MN
Marco N
1 reviews | Active since Oct 2022
08 May 2023, 18:17
Do not upgrade to a deferent line provider
Been waiting for a technician to call me back or come out and fix my router and new set up for 4 days and then the technical centre just says sorry we can not help any further.
Useless people
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
08 May 2023, 18:50Good day Marco N
Thank you for entrusting us with your service request.
Kindly note that we have received your Complaint, thank you.
There's a on-site visit Scheduled for Tue, 9 May 2023, 11:00 - 11:30
The details of this will be communicated with you by our technical team soon.
They will be in contact with you shortly to assist with the resolution of your complaint. The reference is VOX***1
Kind Regards
Vox
Thank you for entrusting us with your service request.
Kindly note that we have received your Complaint, thank you.
There's a on-site visit Scheduled for Tue, 9 May 2023, 11:00 - 11:30
The details of this will be communicated with you by our technical team soon.
They will be in contact with you shortly to assist with the resolution of your complaint. The reference is VOX***1
Kind Regards
Vox
Vox Telecom's reply08 May 2023, 18:50
Official
Good day Marco N
Thank you for entrusting us with your service request.
Kindly note that we have received your Complaint, thank you.
There's a on-site visit Scheduled for Tue, 9 May 2023, 11:00 - 11:30
The details of this will be communicated with you by our technical team soon.
They will be in contact with you shortly to assist with the resolution of your complaint. The reference is VOX***1
Kind Regards
Vox
Thank you for entrusting us with your service request.
Kindly note that we have received your Complaint, thank you.
There's a on-site visit Scheduled for Tue, 9 May 2023, 11:00 - 11:30
The details of this will be communicated with you by our technical team soon.
They will be in contact with you shortly to assist with the resolution of your complaint. The reference is VOX***1
Kind Regards
Vox
MN
Marco N's updateReviewer Update
09 May 2023, 14:53again no one came out to fix this
MN
Marco N's update09 May 2023, 14:53
Reviewer Update
again no one came out to fix this
Vox Telecom's replyOfficial
12 May 2023, 11:34Good day, Marco
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the router has been reconfigured.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the router has been reconfigured.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply12 May 2023, 11:34
Official
Good day, Marco
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the router has been reconfigured.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the router has been reconfigured.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox